Blog Posts

Does my business need a cloud based phone system? Cloud based phone systems can deliver valuable benefits to your business communications, delivering PBX-style functions and phone calls using your internet connection. Also known as IP phone services or networks, cloud systems remove the need for expensive PBX equipment, multiple landlines, and can dramatically reduce the cost of phone calls within your business network. It is a smart...

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How to get VoIP for your Business [caption id="attachment_7116" align="aligncenter" width="400"] Web design concept: Painted multicolor text VOIP on Torn Paper background with Hand Drawn Site Development Icons, 3d render[/caption] What is VoIP? VoIP is the acronym for Voice over Internet Protocol. Basically, instead of using a traditional landline to communicate over the telephone, it uses an internet connection. This means that, rather than using the copper wire...

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How are unanswered calls damaging your business? Put yourself in this picture. You want to hire a service and you look in a directory and find, say, 50 suppliers. You call Business A, the first one listed, or the one you’ve heard of before, because you don’t really know where else to start. The phone rings out, you don’t really want to leave a message, or you...

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What the Roost Smart WiFi Battery does Most of us are sensible enough to know that we need smoke alarms in our homes. Which means that most of us know how it feels to get a nasty, high-pitched, beeping surprise at 2am when our smoke alarm decides to go off unprompted, or to tell us that it has run out of batteries. The Roost WiFi 9volt battery...

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Four reasons to get a Cloud Based Phone System for your Business 1. A phone system that grows with your business Once upon a time, as your business grew, you’d need to invest in phone lines, extensions, electricians, and bulky equipment in order to expand your business. When you get a cloud based phone system for your business, expanding your network is simple and easy, and you...

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Quality of service for your hosted PBX phone system There’s no underestimating the importance of call quality to your business communication network. While some delays are unavoidable, you want to make sure that you don’t have to deal with the delays that aren’t. Quality of service is the term used to describe your router’s ability to prioritise VoIP above regular internet traffic. Because VoIP is a...

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Our 15 most popular features of an office telephone Every business – like every person – using their phone differently. But some things are consistent. Just like most people use their smartphones to text, call, and update social media, most businesses use their office phones in similar ways. Even so, it’s always good to know what features are most popular. That’s why we’ve created a list that...

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  What you need to know about the national broadband network   It’s been difficult to ignore the buzz about the nbn™, but with all the talk and disruptions, it’s possible you’ve missed some crucial information. Nbn™ is actually a corporation that’s owned by the Australian government. Its task has been to design, build, and operate a National Broadband Network across Australia. It may be already available in your...

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Nine ideas for your business voicemail greeting   We’ve given you some pointers on how to create a great business voicemail recording , and also given some advice about What not to do in your business voicemail. Now we’ve compiled a short list of great ideas for you to use as inspiration in professionalising your business through your voicemail. You can modify these in whichever way...

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Should you use a landline, UNI-V, or VoIP? With the NBN being rolled out across the country, Australians are now finding themselves with more options for their home and business phone services than the traditional landline. This article will explain to you what these options are, and how each of them work. The Traditional Landline Phone Network Traditional landlines have been brought to you via copper wiring for...

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Make UNI-V calls using your NBN connection If you’ve already got the NBN available in your area, chances are you are hoping to make the most of the new high speed internet connections in your home. Many people don’t realise that the NBN doesn’t just offer internet for your PC and mobile devices. The NDT that is installed in your home, connecting you to the NBN, is...

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