Dedicated to giving you the support you need, when you need it.

Technical Support

Get the support you need to get the most out of your service. Get in touch with an aconnect team member on 1800 327 862 or use the contact form, and we’ll get back to you.

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Your Portal

Existing customers can login to your portal to find out about your account, request to update or upgrade your service, or lodge a support ticket.



If you’ve got a question, chances are somebody else has asked us the same one, Find out if your answer is already on our FAQ page


How Smart Cloud PBX Works

We’ve simplified the complicated stuff, so you can get your head around having a Cloud Hosted PBX System.

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The internet cloud is raining artificial intelligence, facial recognition with machine learning capabilities and I all I want to know is what all this cyber talk and acronyms really mean to me.

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Critical Information

This document outlines the Terms of Service attached to an aconnect business phone or internet solution

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1800 327 862


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New to Cloud Hosted PBX Systems?Find out how it works here.
We’ll only sell our Smart Cloud PBX with an aconnect data service. Find out why.
Looking for some more guidance?Head to our Business Support Page.
Not sure about NBN phone services, and whether or not you need to switch?Learn more here

Residential Services

Get connected the right way with aconnects residential phone and internet plans.

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