Business VoIP

One of the biggest stumbling blocks to widespread adoption of VoIP has been the difficulty of integrating the VoIP networks with emergency services calling. A huge benefit of VoIP is that calls can be made from any device or location. It means users can easily switch between multiple devices or make calls from the same number even when they are traveling. However, this very benefit makes it...

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At first glance faxing may appear to be an old-fashioned business practice but many organizations depend on it, or at the very least use it occasionally for sending across paperwork. Although much of the usual business communication takes place over phone or email, sometimes it is still necessary to fax papers whether for regulatory compliance or because other means are not suitable. Which brings us to the...

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Selecting the best VoIP service – in terms of price, features, vendor and customer service – is not an easy task. Since the technology is relatively new to organizations, businesses may not be quite sure of the details involved in VoIP implementation. To clear up some of the confusion, we answer fifteen VoIP frequently asked questions. Let’s begin! 1. Is business VoIP expensive? Companies are accustomed to paying more...

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Wondering what are the cloud PBX advantages? Since the beginning of this decade, VoIP has made the transition from new technology to something that is commonplace in many organizations today. However there are still many businesses in various parts of the world that rely on analog phone service. For those looking to make the switch, wading through all the marketing phrases and technical jargon can be...

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It is practically a universally accepted fact that any new technology will have benefits and drawbacks that have to be carefully balanced to provide value for businesses. Some of the pros and cons come down to the way it is implemented while others are inherent to the technology itself. But while some of the drawbacks can be overcome by innovation and improvements, a few will...

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Why Call Forwarding is good for your Business Customers don’t like it when their call to a business goes unanswered, or even when they have to leave a message on voicemail. Even worse is if it’s a potential customer; they’ll simply call another business to get the service or product they need. Most business take advantage of call forwarding services as part of their business phone plans,...

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As we’ve mentioned before, your business phone greeting is vital to your credibility. But creating the perfect voicemail isn’t always as easy as we would like to think. To make things a little easier, we took the time to think about what are the most annoying, unhelpful, and damaging things you can do (or say!) in a voicemail. [caption id="attachment_7137" align="aligncenter" width="424"] Businessman rolling his eyes as...

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How to get VoIP for your Business [caption id="attachment_7116" align="aligncenter" width="400"] Web design concept: Painted multicolor text VOIP on Torn Paper background with Hand Drawn Site Development Icons, 3d render[/caption] What is VoIP? VoIP is the acronym for Voice over Internet Protocol. Basically, instead of using a traditional landline to communicate over the telephone, it uses an internet connection. This means that, rather than using the copper wire...

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Quality of service for your hosted PBX phone system There’s no underestimating the importance of call quality to your business communication network. While some delays are unavoidable, you want to make sure that you don’t have to deal with the delays that aren’t. Quality of service is the term used to describe your router’s ability to prioritise VoIP above regular internet traffic. Because VoIP is a...

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Make UNI-V calls using your NBN connection If you’ve already got the NBN available in your area, chances are you are hoping to make the most of the new high speed internet connections in your home. Many people don’t realise that the NBN doesn’t just offer internet for your PC and mobile devices. The NDT that is installed in your home, connecting you to the NBN, is...

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If you’re starting a new business or wanting to update your existing hardware, it can be difficult to know how to choose an office telephone. It has to be functional and suited to the needs of the people who are going to spend most of their time on it. It’s important to choose the right product for the job. [caption id="attachment_7066" align="aligncenter" width="850"] Business IP Phone...

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Choosing the Right VoIP Phone for your Hosted PBX Service Choosing the right VoIP phone for your hosted PBX service is vital in the smooth installation and running of your cloud based business solution. Before you do anything, you need to establish how many employees will be connected through the service, and what kind of phones you will use to manage these connections. [caption id="attachment_7054" align="aligncenter" width="424"]...

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