VoIP Phones

At first glance faxing may appear to be an old-fashioned business practice but many organizations depend on it, or at the very least use it occasionally for sending across paperwork. Although much of the usual business communication takes place over phone or email, sometimes it is still necessary to fax papers whether for regulatory compliance or because other means are not suitable. Which brings us to the...

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You want your callers to trust you The first point of contact for new customers to your business is often a phone call. Unlike email or social media outlets, a phone call is personal, and people make them for exactly that reason. They want to be heard, have their questions answered, their problems solved, or their complaints dealt with. That’s why your business phone greeting is vital...

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A device that can change the way you communicate What is an analog telephone adapter? An analog telephone adapter (ATA) is a physical connection between a network device or a computer and a phone. In layman’s terms, it’s a box that connects to your modem on one side, and your traditional telephone handset on the other. Your phone still functions in the same way, however, now when...

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Does my business need a cloud based phone system? Cloud based phone systems can deliver valuable benefits to your business communications, delivering PBX-style functions and phone calls using your internet connection. Also known as IP phone services or networks, cloud systems remove the need for expensive PBX equipment, multiple landlines, and can dramatically reduce the cost of phone calls within your business network. It is a smart...

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How are unanswered calls damaging your business? Put yourself in this picture. You want to hire a service and you look in a directory and find, say, 50 suppliers. You call Business A, the first one listed, or the one you’ve heard of before, because you don’t really know where else to start. The phone rings out, you don’t really want to leave a message, or you...

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Four reasons to get a Cloud Based Phone System for your Business 1. A phone system that grows with your business Once upon a time, as your business grew, you’d need to invest in phone lines, extensions, electricians, and bulky equipment in order to expand your business. When you get a cloud based phone system for your business, expanding your network is simple and easy, and you...

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Our 15 most popular features of an office telephone Every business – like every person – using their phone differently. But some things are consistent. Just like most people use their smartphones to text, call, and update social media, most businesses use their office phones in similar ways. Even so, it’s always good to know what features are most popular. That’s why we’ve created a list that...

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Should you use a landline, UNI-V, or VoIP? With the NBN being rolled out across the country, Australians are now finding themselves with more options for their home and business phone services than the traditional landline. This article will explain to you what these options are, and how each of them work. The Traditional Landline Phone Network Traditional landlines have been brought to you via copper wiring for...

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