VoIP Services

Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions. With Amazon Lex, the...

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At first glance faxing may appear to be an old-fashioned business practice but many organizations depend on it, or at the very least use it occasionally for sending across paperwork. Although much of the usual business communication takes place over phone or email, sometimes it is still necessary to fax papers whether for regulatory compliance or because other means are not suitable. Which brings us to the...

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Wondering what are the cloud PBX advantages? Since the beginning of this decade, VoIP has made the transition from new technology to something that is commonplace in many organizations today. However there are still many businesses in various parts of the world that rely on analog phone service. For those looking to make the switch, wading through all the marketing phrases and technical jargon can be...

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It is practically a universally accepted fact that any new technology will have benefits and drawbacks that have to be carefully balanced to provide value for businesses. Some of the pros and cons come down to the way it is implemented while others are inherent to the technology itself. But while some of the drawbacks can be overcome by innovation and improvements, a few will...

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The NBN actually provides you with a choice of speed, so you have options depending on how you use the internet, and what speeds you would like in your home of office. That means that, unless you want to pay more for faster speeds, the NBN shouldn’t be more expensive than your existing ADSL2+/ADSL connection. The Australian Government actually controls the wholesale price of...

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You want your callers to trust you The first point of contact for new customers to your business is often a phone call. Unlike email or social media outlets, a phone call is personal, and people make them for exactly that reason. They want to be heard, have their questions answered, their problems solved, or their complaints dealt with. That’s why your business phone greeting is vital...

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Why Call Forwarding is good for your Business Customers don’t like it when their call to a business goes unanswered, or even when they have to leave a message on voicemail. Even worse is if it’s a potential customer; they’ll simply call another business to get the service or product they need. Most business take advantage of call forwarding services as part of their business phone plans,...

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Does my business need a cloud based phone system? Cloud based phone systems can deliver valuable benefits to your business communications, delivering PBX-style functions and phone calls using your internet connection. Also known as IP phone services or networks, cloud systems remove the need for expensive PBX equipment, multiple landlines, and can dramatically reduce the cost of phone calls within your business network. It is a smart...

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What the Roost Smart WiFi Battery does Most of us are sensible enough to know that we need smoke alarms in our homes. Which means that most of us know how it feels to get a nasty, high-pitched, beeping surprise at 2am when our smoke alarm decides to go off unprompted, or to tell us that it has run out of batteries. The Roost WiFi 9volt battery...

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  What you need to know about the national broadband network   It’s been difficult to ignore the buzz about the nbn™, but with all the talk and disruptions, it’s possible you’ve missed some crucial information. Nbn™ is actually a corporation that’s owned by the Australian government. Its task has been to design, build, and operate a National Broadband Network across Australia. It may be already available in your...

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Should you use a landline, UNI-V, or VoIP? With the NBN being rolled out across the country, Australians are now finding themselves with more options for their home and business phone services than the traditional landline. This article will explain to you what these options are, and how each of them work. The Traditional Landline Phone Network Traditional landlines have been brought to you via copper wiring for...

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