The Network Termination Device
The Network Termination Device
· Voice and Data Ports
On the bottom of the network termination device also known as the NTD, there’s a row of ports into which you plug your equipment, there is data ports use to connect your broadband services. They can also be used for telephone service, and other than that there are two voice ports that can be used to connect a standard telephone service. Because voice services can be provided in different ways, speak to Aconnect and we will tell you which port you need to use.
· Indicator Lights
Indicator lights are located on the NTD which will glow green or yellow when the system is working properly. If the indicator lights on either unit and not glowing or flashing green or yellow take a note of the lights are glowing, their color and whether they’re flashing and contact Aconnect on 1800Aconnect. If any of the NTD optical, alarm or update indicators a glowing red this suggest a fault in the system, so please contact Aconnect.
· Power
Remember, for your NTD and power supply unit and battery backup unit to work properly they must be directly connected to a mains power socket, never use a double adapter, extension cord or power board. You shouldn’t have to move your NBN equipment but if at any stage you do make sure you contact Aconnect and arrange for a qualified and registered technician to do the work. Finally, if the battery power indicator is glowing green your power supply and battery backup unit is operating on short term emergency backup battery power which will only last a few hours.
Remember, insure all your equipment is connected to the correct ports as directed by Aconnect. Check the indicator lights regularly and make sure the equipment is correctly plugged into the power socket.