Articles
No. When an existing service is selected for conversion to ADSL, it will still be available for...
3.10 Can I modify a Telstra product on the ADSL line once the ADSL is connected?No, any modification including (adding/deleting) products will cause the ADSL to become...
3.11 Should I use LLC or VC MUX?LLC
3.12 What speeds should I be downloading at?256Kb: 25-28KB512Kb: 50-58KB1500Kb: 140-150KB
3.13 How do I test the above speeds?Go to the free download page on Aconnect web site: www.aconnect.com.au. Download a program over...
3.14 What do latency, packet loss and transfer rate mean?Latency: Latency is the period of time taken to move information from one location to another -...
3.15 I have a fixed IP address/s, if I leave my ADSL connection idle for 2-3 days will it disconnect?No, unless you have things like power save enabled on your PC where it will power down the modem...
3.16 I have a fixed IP address/s, if I transfer from the layer 2 plan, to the layer 3 plan will I carry the same IP address/s across to this plan?No, you will not carry over an IP address from the Layer 2 plan to the Layer 3 plan (or vice...
3.17 Can I host a mail or web server on my fixed IP PPPoE Connection?Yes, as long as your Internet connection remains on. Once you disconnect from the Internet your...
3.18 I have a Vitalcall Service on my telephone line, can I use Aconnect ADSL?Customers who have a Vitalcall Service on their telephone line will not be able to use Aconnect...
3.19 My network card is connected at 100mbit/sec. Why is my Internet connection not as fast?When you see the network icon in the System Tray with the connection speed, whether it is...
3.2 Will my normal telephone features work with ADSL?Your telephone features will work as normal. However, we will not be able to offer you an ADSL...
3.3 Will ADSL affect the quality of my phone service?Not at all, your phone and ADSL service reside on totally separate frequencies, so you can make...
3.4 Will my telephone line work if my ADSL line goes down?Most likely your telephone will be all right, but conversely if your telephone doesn't work then...
3.5 Does a cordless phone work with the ADSL device?You require a central filter for each cordless phone attached to your nominated ADSL line. The...
3.6 Will a PABX or Commander System work with ADSL?Yes, but you need to install a central splitter before the PABX or Commander system.
3.7 What will I need if I am running a Back-to-Base security system?A Central splitter/filter must be installed if you are running a back-to-base alarm system on...
3.8 Can I use an EFTPOS on the same phone Line?An inline filter may work however you may require a central splitter especially if there are...
3.9 Why do I need a filter on every device?ADSL services operate on a higher noise frequency in comparison to devices such as telephones,...