The NBN is being rolled out across Australia in four forms.Understanding these is important, because it will determine whether or not you will need to switch your phone line to NBN Voice, or to another phone delivery system, or none at all.
This information will help you understand the NBN a little better, but the team at aconnect don’t expect you to know this when you set up your service with us. we will talk you through any techincal stuff that you need to know in order to make calls once you have the NBN installed.
FIND OUT WHICH ACONNECT SERVICES IS BEST FOR YOUR ADDRESS
This means that the NBN fibre cables will be delivered directly to your house from the street.
Because the wiring is coming straight into your home, the old copper wiring that used to carry your phone lines will be removed by NBN co, and you will have no choice but to switch your phone lines.
Not straight away, though – they will provide you with up to 18 months warning, and your phone line provider should also give you a reminder.
You will have a box installed in your home, called Network Termination Device (NTD). You will be able to plug your existing phone into one of the yellow data ports on the NTD to access NBN Voice, but you need to arrange it with your provider.
Do I need to switch my phone line? YES, definitely.
Fibre to the node means that, instead of coming straight to your home, the fibre cables will go to a node in your street. After that, your nbn connection will enter your home using the old copper wiring that already exists.
But this doesn’t mean it will still work with your old phone lines. In fact, it won’t. You will no longer be able to have a splitter attached to your wall phone outlet, where you used to be able to plug your phone into one and your router into the other.
You will have no choice but to set up a phone line using your internet connection.
You won’t have an NTD installed in your home. Instead, you will connect to the nbn using a modem router supplied by aconnect. You won’t have the yellow NBN-Voice ports. Instead, you will need to set up VoIP calling with the aconnect team, and you won’t be able to plug your old phone in your router. You can either buy a new IP enabled phone, or use an Analogue Telephone Adapter (ATA).
Do I need to switch my phone line? Yes, definitely.
These will be available in areas where installing fibre cables is not realistic. This means that the old wiring that carries your phone line will not be removed, so if you want to, you can keep using your old phone in the old wall socket.
But you also have the option to make VoIP calls.
You will have an NTD installed in your home, but it will not have the NBN Voice ports. Just like fibre to the node, you will need to organise a VoIP phone service with aconnect, and you won’t be able to plug your old phone into the NTD. You can either buy a new IP enabled phone, or use an Analogue Telephone Adapter (ATA).
Do I need to switch my phone? Technically, no. But VoIP calls are much cheaper – and so is line rental.