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NETGEAR PMPX1124 ProSupport 3 Year On-Site Extension Next Business Day – Category 4

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PMP3134-10000S (Netgear / OEM Software)

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Description

Description

NETGEAR ProSupport OnSite Next Business Day (NBD) replacement provides onsite labor for advanced hardware replacement Monday through Friday (exclude NETGEAR holidays) during normal business hours –       8AM to 5PM.In the event of hardware failure, NETGEAR dispatches a technician, who upon arrival at the customer site, will:

·         Remove the failed unit

·         Install the replacement unit (including restoring the saved/backup configuration file) which was shipped prior to the technician arrival

·         Test to ensure that the replacement unit is operational

·         Package the failed unit for shipment back to NETGEAR  

Brand

Brand

Netgear

Netgear is an American networking equipment company that distributes products to consumers, service providers and businesses. The company was founded in January 8, 1996 and has their headquarters located in San Jose, California, United States. Their official website is www.netgear.com. They operate in three major business segments which are Retail, commercial and as service providers. The company’s products are Hubs, routers, DSL, Cable Gateways, switches, wireless access points, storage and security IP cameras. In 2016, Netgear recorded a total of 945 employees. Their revenue that year was US $1.32 billion with a total net income of US $75.8 million. The company build their product on a series of proven technology like Ethernet, Powerline, WiFi and LTE.